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Terms & Conditions

Last updated: May 29, 2026

Agreement to Terms

By accessing the website of Rylo AI Systems, a division of Rylo Funding LLC ("Company," "we," "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

Services

Rylo AI Systems provides productized AI operations systems — currently Rylo OS - Yard (for landscape & aggregate supply yards) and Rylo OS - Dirt (for excavation contractors) — along with a standardized add-on menu. Specific deliverables, timelines, and fees for individual engagements are defined in separate service agreements or statements of work executed between the Company and the client.

Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Rylo Funding LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

Upon full payment for services rendered, clients receive a perpetual, non-exclusive, non-transferable license to use the configured instance of Rylo OS - Yard or Rylo OS - Dirt built for their business. The underlying system architectures, Airtable base schemas, Netlify Functions, Retell agent configurations, Claude prompts, SMS template libraries, and replication methodologies remain the exclusive intellectual property of Rylo Funding LLC and may be reused across client engagements.

Client Responsibilities

Clients engaging our services agree to:

Payment Terms

Payment terms for our productized systems are published on our Services page and confirmed in each Statement of Work. Install fees are due at engagement kickoff. Monthly retainers are billed in advance. Unless otherwise specified, invoices are due within 15 days of issuance. Late payments may be subject to a 1.5% monthly finance charge.

Billing & Subscription Terms

The following terms apply to the self-serve monthly RYLO OS subscription purchased online (for example, via Stripe Checkout). This self-serve subscription is month-to-month and cancelable anytime. It is separate from custom build engagements, which are governed by the Payment Terms above and your signed service agreement; if you hold both, each is governed by its own terms.

Subscription & auto-renewal. Your RYLO OS plan is a recurring subscription billed monthly in advance to the payment method on file. It automatically renews each month until you cancel. By subscribing you authorize Rylo AI Systems (a service of Rylo Funding LLC) and our payment processor (Stripe) to charge your payment method the then-current plan fee plus any applicable usage charges and taxes on each renewal date, until you cancel.

Plan fees & usage. Your monthly plan fee is shown at checkout. Some plans also include usage-based charges (for example, AI and telephony usage) billed in arrears based on metered consumption. Usage charges, when applicable, appear on your monthly invoice in addition to the base plan fee.

Price changes. We may change plan fees or usage rates. We will give at least 30 days' notice by email before a change takes effect; the new price applies on your next renewal after the notice period. Continued use after the effective date constitutes acceptance.

Cancellation. You may cancel anytime from your account or by emailing jon@ryloaisystems.com. Cancellation stops the next renewal; your subscription remains active through the end of the current paid billing period, after which it ends and no further charges are made. You are responsible for exporting any data you wish to keep before your access ends (see Data on Cancellation, below).

Refunds. Subscription fees are billed in advance and are non-refundable, including for partial billing periods, except where required by law. We do not provide prorated refunds for a cancellation mid-cycle; instead you keep access through the end of the period you paid for. If you believe you were billed in error, contact jon@ryloaisystems.com within 30 days of the charge and we will review it in good faith.

Failed payments. If a renewal charge fails, we may retry the charge and may suspend or terminate your subscription if payment is not resolved. You remain responsible for amounts owed for service already provided.

Taxes. Fees are exclusive of taxes. You are responsible for any sales, use, or similar taxes, which we may collect where required.

Data on cancellation. On cancellation or termination, your dedicated instance is deactivated. We retain your data for 30 days after the subscription ends so you can request an export; after that we may delete it. A usable bulk data export may be available as a paid service — contact us.

Free trials & promotional pricing. If you start on a trial or promotional rate, your plan converts to the standard recurring fee at the stated rate when the trial or promotion ends, and auto-renewal applies, unless you cancel before then.

Disputes & chargebacks. Please contact us first — we resolve billing issues quickly. Filing a chargeback without contacting us may result in immediate suspension.

Limitation of Liability

To the maximum extent permitted by law, Rylo Funding LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of revenue, data, or business opportunity.

Our total liability for any claim arising from services provided shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim.

AI System Disclaimers

Our systems integrate large language models (including models from Anthropic) and AI voice platforms (including Retell AI). These systems are probabilistic and may occasionally produce unexpected output. Client agrees that a human-in-the-loop review process is required for material business decisions, financial transactions, and customer-facing communications in sensitive contexts. Rylo configures its systems to minimize hallucination risk but cannot guarantee perfect AI behavior.

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. While we strive to deliver effective automation systems, we do not guarantee specific business outcomes, revenue increases, or cost savings, as results depend on factors beyond our control.

Third-Party Services

Our automation systems integrate with third-party platforms and services (including but not limited to Airtable, Netlify, Retell AI, Twilio, Anthropic, Resend, and QuickBooks Online). We are not responsible for the availability, performance, or terms of these third-party services. Clients are responsible for maintaining their own accounts and subscriptions with these providers.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary business information shared during the course of an engagement. This obligation survives termination of the business relationship.

Termination

Either party may terminate a consulting engagement as specified in the applicable service agreement. For monthly retainer arrangements, either party may terminate with 30 days written notice.

Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Kentucky. Any disputes arising from these terms shall be resolved in the courts of Boone County, Kentucky.

Messaging Consent

By providing your phone number and opting in to receive messages from Rylo AI Systems or any business operated by Rylo Funding LLC, you consent to receive SMS and MMS messages related to our services, including appointment confirmations, service updates, and follow-up communications. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance. Your consent is not a condition of purchase.

Mobile information (including phone numbers collected for SMS, opt-in status, and consent records) will not be shared with third parties or affiliates for marketing or promotional purposes. The third-party integrations listed elsewhere in these Terms exclude text messaging originator opt-in data and consent — that information will not be shared with any third parties. SMS delivery providers (e.g., Twilio) receive only the minimum information required to transmit messages you have consented to receive, and may not use it for any other purpose.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective when posted on this page. Your continued use of our website after changes constitutes acceptance of the revised terms.

Contact

For questions regarding these Terms and Conditions:

Rylo AI Systems (Rylo Funding LLC)
Email: jon@ryloaisystems.com
Hebron, Kentucky